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Woman shopping on internet

On September 9, Crowell & Moring hosted its quarterly Crowell Atelier networking breakfast for luxury and retail clients. The event featured a conversation between Shane St. Hill, chief legal and compliance officer at Studs, an experiential retail and e-commerce company that offers bespoke ear piercing services; and Crowell partner Matthew F. Ferraro, former senior counselor for cybersecurity and emerging technology to the U.S. secretary of homeland security. Shane and Matthew discussed critical considerations for online consumer engagement, including the opportunities and risks of artificial intelligence in targeted marketing; national and international data privacy requirements; cybersecurity; and consumer notifications and consents.Continue Reading Crowell Atelier Fall 2025: E-Commerce in the Age of AI

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On August 5, 2025, the CPSC and the DOJ announced a defunct New Jersey importer of consumer appliances pled guilty to one count of willfully violating the Consumer Product Safety Act for its failure to report dangerous defects in portable air conditioners that had been linked to multiple fires and one death.Continue Reading When Silence Speaks: How Saying Nothing Led to a Defunct New Jersey Importer Pleading Guilty to Criminal Charges for Failing to Report to the CPSC

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In May 2025, the Trump Administration, asserting Executive authority, terminated the three Democratic Commissioners of the Consumer Product Safety Commission. On June 13, 2025, a Maryland district court aborted the without-cause termination while a legal challenge proceeds, leaving the Commissioners in place. No longer.Continue Reading Commission In Limbo: SCOTUS Decision Puts CPSC Democrats Back Out of Action

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The National Advertising Division (“NAD”) serves as a self-regulatory forum for businesses to review advertising claims that are allegedly false or misleading without proceeding to court. As they rely on FTC precedent, NAD decisions can serve as a touchstone to determine trends in advertising law generally. Below is an overview of recent themes and major decisions by the NAD.Continue Reading National Advertising Division Updates

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Register now to join Crowell & Moring partners Joanna Forster, Cheri Falvey, Clay Marquez, Meghan McMeel, Stefan Meisner, and counsel Shauneida Navarrete as they discuss significant legal changes in the first half of 2025 that impact retailers/e-commerce in the United States. The webinar will take place on Wednesday, July 30, 2025 from 12:00 – 1:00 p.m. ET. Continue Reading Register Now! H2 2025: What Retailers/E-Commerce Need to Know Webinar

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On July 14, 2025, the FTC announced its enforcement action against telemedicine company NextMed over charges it used misleading prices, fake reviews and deceptive weight-loss claims to sell GLP-1 weight-loss drugs. The FTC has now settled its charges that NextMed used deceptive practices to lure consumers into buying their weight-loss membership programs that had hidden terms and conditions. With the rise of both authentic and counterfeit GLP-1s throughout the nation and the proliferation of the availability of GLP-1s from telemedicine/telehealth companies, online pharmacies and medspas, this announcement is a sign that the federal government will actively monitor these entities to ensure consumers are getting genuine, authentic GLP-1s, that consumers are making informed decisions about weight-loss drugs, and that consumers are not being deceived and duped in the frenzy over GLP-1s.Continue Reading FTC Uses Its Consumer Protection Powers to Regulate Sellers of GLP-1s

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On July 8, 2025, the Eighth Circuit vacated the Federal Trade Commission’s (“FTC”) Negative Option Rule, also known as the Click-to-Cancel Rule, on procedural grounds. The Click-to-Cancel Rule, which provided a streamlined path for consumers to cancel subscription services in a few clicks of a mouse, was scheduled to take effect on July 14, 2025, but the Court found that the FTC had failed to follow mandatory procedural requirements.

Petitioners argued that the FTC had, in implementing the rule, exceeded its statutory authority, skipped a requisite preliminary regulatory analysis during the rulemaking process pursuant to Section 22 of the Federal Trade Commission Act (“FTC Act”), and acted in an arbitrary and capricious manner under the Administrative Procedure Act (“APA”) by enacting the Click-to-Cancel Rule. The Court agreed, finding that the FTC violated Section 22 of the FTC Act.Continue Reading Eighth Circuit Cancels Click-to-Cancel

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Printing machine in a printing shop

More than 200 businesses across California have been served with Notices of Violation (NOVs) of California’s Proposition 65 (“Prop 65”) for issuing thermal receipts at the register and using thermal labels and stickers in their stores. The targeted businesses include large and small retailers, restaurants, banks, gas stations, and grocers. This sudden influx of NOVs…

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US Federal Trade Commission FTC in Washington DC. US Federal Trade Commission is a US Competition independent agency in Washington DC. The FTC handles antitrust and false advertising and other competion issues to protect consumers.

Merger consent orders have returned to the FTC, with the agency’s latest decision highlighting how the current leadership is evaluating divestiture proposals. The FTC has approved a proposed consent agreement in Alimentation Couche-Tard Inc.’s (ACT) acquisition of retail fuel outlets from Giant Eagle, Inc. that paired standard retail divestitures with a “prior notice” requirement that…

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Crowell attorneys have closely monitored developments related to the California Invasion of Privacy Act (“CIPA”). In particular, we have watched plaintiffs attempt to extend this wiretapping law to encompass website chatbot communications that are managed by third parties.

The Ninth Circuit Court of Appeals recently addressed key CIPA issues in Thomas v. Papa John’s International, Inc., No. 24-3557. The decision reaffirms CIPA’s eavesdropping standard as well as the specific personal jurisdiction standard set out in its recent en banc decision, Briskin v. Shopify, Inc., 135 F.4th 739 (9th Cir. 2025).Continue Reading Ninth Circuit Affirms that CIPA Only Applies to Third-Party Eavesdropping