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Chantel Greene’s practice focuses on product liability and safety issues arising out of consumer and occupational exposures.

Chantel counsels clients on product disputes, risk mitigation, and crisis management matters. She also advises clients on regulatory and enforcement issues before the U.S. Consumer Product Safety Commission (CPSC), including compliance with product safety regulations and standards, reporting obligations, product recalls, and CPSC investigations and penalties. In this arena, her clients include distributors, manufacturers, brick-and-mortar retailers, online retailers, and online marketplaces.

Chantel also serves on the National Coordinating Counsel team for a Fortune 500 chemical company in connection with the company’s premises liability and product liability litigation. In this role, Chantel assists in managing a nationwide docket by working with local counsel to develop defense themes, preparing expert witnesses for deposition and trial, and providing strategic advice on individual cases. She has deep experience with every stage of litigation, from pre-suit investigations, through discovery, to trial.

Prior to joining Crowell & Moring, Chantel worked for Florida’s largest full-service civil litigation firm. Her practice encompassed commercial litigation, professional malpractice, products liability, and regulatory investigations and examinations.

In 2023, Chantel was named one of the Best Lawyers: Ones to Watch in America in the areas of Mass Tort Litigation / Class Actions and Personal Injury Litigation.

Chantel is an active mentor through Crowell & Moring’s partnership with the Leadership Council on Legal Diversity. She also mentors through College Bound, a Washington, D.C. non-profit organization that pairs mentors with Washington, D.C. students in grades 8-12 to help prepare them for college.

After months of anticipation, the Senate has received a nomination for a Commissioner of the U.S. Consumer Product Safety Commission (CPSC). 

In May 2025, President Trump removed the three Democratic Commissioners, leaving the two Republican Commissioners, Dziak and Feldman. Then, on August 22, 2025, Commissioner Dziak announced his resignation, leaving Acting Chairman Feldman as the sole Commissioner.

On October 2, 2025, President Trump nominated William “Billy” Hewes, III to join Acting Chairman Feldman as a Commissioner of the CPSC.Continue Reading CPSC Commissioner Nominated

In light of the federal government shutdown, the U.S. Consumer Product Safety Commission advises that it will reduce its workforce by one-third and will focus on enforcement actions that protect the public from consumer products that pose an imminent threat. Click here to read the full version of this alert.

On August 5, 2025, the CPSC and the DOJ announced a defunct New Jersey importer of consumer appliances pled guilty to one count of willfully violating the Consumer Product Safety Act for its failure to report dangerous defects in portable air conditioners that had been linked to multiple fires and one death.Continue Reading When Silence Speaks: How Saying Nothing Led to a Defunct New Jersey Importer Pleading Guilty to Criminal Charges for Failing to Report to the CPSC

In May 2025, the Trump Administration, asserting Executive authority, terminated the three Democratic Commissioners of the Consumer Product Safety Commission. On June 13, 2025, a Maryland district court aborted the without-cause termination while a legal challenge proceeds, leaving the Commissioners in place. No longer.Continue Reading Commission In Limbo: SCOTUS Decision Puts CPSC Democrats Back Out of Action

On June 16, 2025, the first-ever sentences were handed down in a criminal prosecution for failure to report under the Consumer Product Safety Act (CPSA). Judge Dale S. Fischer of the U.S. District Court for the Central District of California sentenced two former Gree USA, Inc. (Gree USA) executives to 38 and 40 months in prison, respectively, for conspiracy to defraud the U.S. Consumer Product Safety Commission (CPSC) and for failure to report information related to defective dehumidifiers under Section 15 of the CPSA.Continue Reading Corporate Executives Are Sentenced in First-Ever Criminal Prosecution for Failure to Report Under the CPSA

Key staffing changes are afoot at the U.S. Consumer Product Safety Commission (“CPSC”), as two individuals have recently joined the Agency’s leadership ranks.

Brien Lorenze joined the CPSC as the new Executive Director on March 6, 2025, succeeding Austin Schlick. Executive Director Brien Lorenze most recently served as Senior Advisor in the Treasury Department’s Financial Crimes Enforcement Network (“FinCEN”). Prior to this role at FinCEN, he served as Chief Data Officer for the Pandemic Response Accountability Committee, an independent oversight committee created by Congress in 2020 focused on pandemic relief spending. Mr. Lorenze has also held executive positions at Deloitte, BearingPoint, and IBM Global Services. In announcing Mr. Lorenze as Executive Director, Acting Chairman Feldman said, “[t]he future for agencies like CPSC will require us to leverage technology to make our work more effective and more efficient. We are lucky to have Brien join CPSC to help lead our efforts at such an important moment.”Continue Reading CPSC Announces New Staff Appointments

For the first time since the summer of 2019, the U.S. Congress is holding an oversight hearing for the United States Consumer Product Safety Commission (CPSC). On July 23, 2024 at 2:00 PM ET, the U.S. House of Representatives Energy and Commerce Innovation, Data, and Commerce Subcommittee is holding an oversight hearing titled “The Fiscal

Greetings from Orlando, FL! The Crowell product safety team is currently attending the annual meeting and training symposium of the International Consumer Product Health and Safety Organization (ICPHSO). We just heard keynote remarks from the Chair of the U.S. Consumer Product Safety Commission (CPSC), Alexander Hoehn-Saric, and wish to share some highlights. As he did in October 2023 at the ICPHSO International Conference in Sweden, Chair Hoehn-Saric focused his remarks on addressing products sold on or through online marketplaces.

Chair Hoehn-Saric first set the stage by sharing some important data points. In 2023, the CPSC announced more than 300 product recalls; levied more than $52 million in civil penalties; engaged in 14 new mandatory safety standard rulemakings; screened more than 60,000 harmful products at the ports; and participated in numerous safety education campaigns. He also noted the budget uncertainty at the CPSC and the need to “do more with less” and stated that the CPSC will always “put consumers first” as they prioritize their work should the CPSC budget decrease.Continue Reading CPSC Chair Hoehn-Saric Addresses Annual Product Safety Conference