Photo of Chantel Greene

Chantel Greene

Subscribe to Chantel Greene's Posts

Chantel Greene’s practice focuses on product liability and safety issues arising out of consumer and occupational exposures.

Chantel counsels clients on product disputes, risk mitigation, and crisis management matters. She also advises clients on regulatory and enforcement issues before the U.S. Consumer Product Safety Commission (CPSC), including compliance with product safety regulations and standards, reporting obligations, product recalls, and CPSC investigations and penalties. In this arena, her clients include distributors, manufacturers, brick-and-mortar retailers, online retailers, and online marketplaces.

Chantel also serves on the National Coordinating Counsel team for a Fortune 500 chemical company in connection with the company’s premises liability and product liability litigation. In this role, Chantel assists in managing a nationwide docket by working with local counsel to develop defense themes, preparing expert witnesses for deposition and trial, and providing strategic advice on individual cases. She has deep experience with every stage of litigation, from pre-suit investigations, through discovery, to trial.

Prior to joining Crowell & Moring, Chantel worked for Florida’s largest full-service civil litigation firm. Her practice encompassed commercial litigation, professional malpractice, products liability, and regulatory investigations and examinations.

In 2023, Chantel was named one of the Best Lawyers: Ones to Watch in America in the areas of Mass Tort Litigation / Class Actions and Personal Injury Litigation.

Chantel is an active mentor through Crowell & Moring’s partnership with the Leadership Council on Legal Diversity. She also mentors through College Bound, a Washington, D.C. non-profit organization that pairs mentors with Washington, D.C. students in grades 8-12 to help prepare them for college.

Contact:Read more about Chantel Greene

Day three of the ICPHSO Annual Meeting & Training Symposium in Orlando, Florida brought another packed slate of sessions, and the Crowell team was present throughout to capture the day’s key insights and conversations. Across panels spanning right-to-repair, online marketplace regulation, recall collaboration, and international risk assessment, a single urgent question surfaces: as products, supply chains, and consumer behaviors grow more complex, how do regulators, manufacturers, retailers, and platforms share — and sometimes contest — the responsibility for keeping consumers safe? Day three made clear that the answer increasingly demands cooperation, not just compliance.

Below is a closer look at select sessions from the day and the key takeaways that resonated with attendees.Continue Reading Day Three of the ICPHSO Symposium: Redefining Responsibility — Who Protects the Consumer in a Changing Marketplace?

Innovation is a word that carries real weight in product safety. Is there an emerging “duty to innovate” — a duty to proactively adopt feasible, safer technologies — or is innovation simply a good practice that may also reduce risk? That is exactly what a panel of industry and legal professionals tackled at this year’s ICPHSO Annual Meeting & Training Symposium, with the goal of surfacing a practical toolkit for product safety professionals on when to push innovation, how to document feasibility and tradeoffs, and how to navigate regulatory momentum without stalling products that should go to market.

The panel brought together four voices with rare depth across law, engineering, and corporate governance: Kyran Hoff of GE Appliances, Meghan McMeel of Crowell & Moring, John McNulty of Google LLC, and moderator George Wray of Borden Ladner Gervais LLP.

Here are the four key themes that shaped the conversation.Continue Reading Is There a Duty to Innovate? Key Takeaways From ICPHSO’s Most Timely Panel

Tuesday, February 24 was the second day of the ICPHSO Annual Meeting and Training Symposium in Orlando, Florida. The Crowell team was on the ground throughout the day, and the sessions did not disappoint. From cybersecurity standards for IoT devices and the European Union’s (EU) sweeping new compliance obligations — the General Product Safety Regulation (GPSR), the Ecodesign for Sustainable Products Regulation (ESPR), and Digital Product Passports — to U.S. Consumer Product Safety Commission (CPSC) eFiling deadlines and the challenge of age-grading products in a social media landscape, the recurring question was the same: how do regulators, companies, and standards bodies stay ahead of a marketplace that never stops moving?

With that backdrop in mind, here are some highlights from the day’s sessions and key takeaways for product safety professionals today.Continue Reading Day Two of the ICPHSO Symposium: The Race to Keep Pace — Regulation in a Fast-Moving World

What does Taylor Swift have to do with product safety? According to the panelists who took the stage for the first plenary session at the ICPHSO Annual Meeting & Training Symposium, quite a lot. As the opening lyric reminded the room, looking backward may be the only way to look forward.

Moderated by Molly Lynyak of ASTM International and featuring Joan Lawrence of The Toy Association, Cheryl Falvey of Crowell & Moring, and Dana Baiocco of Clyde & Co., the panel walked through more than five decades of product safety history — and drew some sharp lessons for where the industry goes next.Continue Reading The Product Safety Eras Tour at ICPHSO: Lessons from the Past, Challenges for the Future

The second panel of the day brought a timely and clear-eyed look at where CPSC enforcement has been — and where it is headed. Crowell & Moring attorneys Clay Marquez, Chantel Greene, and Sean Ward started the second day of the ICPHSO Annual Meeting & Training Symposium walking attendees through the enforcement landscape using a framework as straightforward as it is memorable: the good, the bad, and the ugly.Continue Reading Second Up to Bat at ICPHSO — and Swinging Hard: The New Realities of CPSC Enforcement

Day one of the ICPHSO Annual Meeting & Training Symposium in Orlando, Florida made one thing crystal-clear: compliance is the floor, not the ceiling. From the call for open safety collaboration and human-centered design to urgent warnings about siloed post-market surveillance and the double-edged promise of AI, the message resonated throughout the room: product safety is a business imperative, a trust builder, and, increasingly, a competitive differentiator. Here is a closer look at the two themes that defined the conversation on day one.Continue Reading Day One at the ICPHSO Symposium: Compliance Is the Floor, Not the Ceiling

After months of anticipation, the Senate has received a nomination for a Commissioner of the U.S. Consumer Product Safety Commission (CPSC). 

In May 2025, President Trump removed the three Democratic Commissioners, leaving the two Republican Commissioners, Dziak and Feldman. Then, on August 22, 2025, Commissioner Dziak announced his resignation, leaving Acting Chairman Feldman as the sole Commissioner.

On October 2, 2025, President Trump nominated William “Billy” Hewes, III to join Acting Chairman Feldman as a Commissioner of the CPSC.Continue Reading CPSC Commissioner Nominated

In light of the federal government shutdown, the U.S. Consumer Product Safety Commission advises that it will reduce its workforce by one-third and will focus on enforcement actions that protect the public from consumer products that pose an imminent threat. Click here to read the full version of this alert.

judge gavel
© Getty Images

On August 5, 2025, the CPSC and the DOJ announced a defunct New Jersey importer of consumer appliances pled guilty to one count of willfully violating the Consumer Product Safety Act for its failure to report dangerous defects in portable air conditioners that had been linked to multiple fires and one death.Continue Reading When Silence Speaks: How Saying Nothing Led to a Defunct New Jersey Importer Pleading Guilty to Criminal Charges for Failing to Report to the CPSC