consumer protection

Subscribe to consumer protection
Stove

On Wednesday afternoon, CPSC Chairman Alexander Hoehn-Saric addressed the annual conference of the International Consumer Product Health and Safety Organization (ICPHSO) for the second time as chairman. In his remarks, Hoehn-Saric looked back on his first year as chairman, including the recent controversy over gas stoves, and shared some of the agency’s priorities moving forward. But the central theme of Hoehn-Saric’s remarks could not have been clearer— consumers are first in everything the agency does.  …

Continue Reading CPSC Chairman Addresses Gas Stoves and Other Issues at ICPHSO Conference

Federal Trade Commission

The week and a half proceeding the Thanksgiving federal holiday was busy for the Federal Trade Commission. Not only did the Commission release yearly updates such as its Fiscal Year 2022 Agency Financial Report and National Do Not Call Registry Data Book for Fiscal Year 2022, it also filed three complaints, an amicus brief and announced an advanced notice of proposed rulemaking. The Bureau of Consumer Protection has been busy in November and focused on many false advertising and deceptive business practice issues. These stories, plus more, after the jump.…

Continue Reading FTC Updates (November 14-23, 2022)

Federal Trade Commission

The FTC joined with the National Labor Relations Board in order to bolster efforts to protect workers against anticompetitive and unfair practices. It also announced a $25 million refund to U.S. and international consumers that were allegedly defrauded by a sweepstakes scheme. And for the first time in FTC history, the Commission brought an action under the Military Lending Act against a Jewelry company that allegedly mislead military families. These stories and more after the jump.…

Continue Reading FTC Updates (July 18-22, 2022)

Federal Trade Commission

During the week of Independence Day, the FTC announced that it is seeking further public comment on its Amplifier Rule, which requires uniform measurements and disclosures for home entertainment amplifiers. In addition, the FTC initiated a new action against grill maker Weber-Stephen Products, LLC for illegally restricting customers’ right to repair their purchased products.  These stories and more after the jump.…

Continue Reading FTC Updates (July 5-8, 2022)

Federal Trade Commission

While the country was busy celebrating Star Wars Day and Cinco de Mayo, the FTC took a number of actions in the consumer protection realm. The agency reported success stories in relation to a credit repair scam, a multi-level marketing scheme, and even deceptively-advertised Internet speeds. In addition, the Commission initiated its second action using the new Made in USA rule, shortly after the first one—this time against an apparel company. The agency also ordered divestment of a subsidiary in a medical device company’s acquisition in the sinus field and sought public comments on the updates to the Energy Labeling Rule. Further, the Senate may begin working to restore the FTC’s power to obtain equitable monetary relief for consumers in federal court. These stories and more after the jump. …

Continue Reading FTC Updates (May 2-13, 2022)

Federal Trade Commission

Monday, January 31, 2022

Consumer Protection: Privacy & Facial Recognition

  • FTC Commissioner Christine Wilson issued a series of letters to Senators Ron Wyden, Maria Cantwell, and Roger Wicker as well as House of Representatives members Jan Schakowsky, Cathy McMorris Rodgers, and Gus Bilirakis to request review of a proposed contract between the IRS and ID.me, an identity verification software company. Ms. Wilson’s letters highlight a recent Washington Post article predicting that taxpayers may have to scan their faces in order to access their IRS tax accounts. She also expresses concerns that ID.me’s software would not adequately protect the privacy of taxpayer records and could cause other harms, referencing a 2019 hack of the U.S. Customs and Border Patrol database, which exposed thousands of photos of Americans. Commissioner Wilson notes that the recipients of her letters are leaders on privacy issues in the House and Senate, and she offered the FTC’s assistance with this request.

…
Continue Reading FTC Updates (January 31-February 4, 2022)

Federal Trade Commission

Monday, January 10, 2022

Consumer Protection: Cryptocurrency Payment Scams

  • The FTC issued a warning alerting consumers to a new cryptocurrency scam. Scammers begin by impersonating government, law enforcement, or local utility companies. They message or call the victim to the tell them that they have won the lottery or a prize. Eventually, the scammer requests money from the victim and instructs the person to withdraw cryptocurrency from a cryptocurrency ATM. The scammer provides a QR code so the victim can transfer the cryptocurrency to themselves. Tracking the cryptocurrency is extremely difficult to do, which means most victims are not able to retrieve their funds. The FTC issued the warning due to the increased number of reported scams.

…
Continue Reading FTC Updates (January 10-14, 2022)

Federal Trade Commission

Monday, December 6, 2021

Consumer Protection: FTC’s Franchise Rule

  • The FTC filed an amicus brief in pending litigation to advise the Supreme Court that the FTC’s Franchise Rule cannot be used to determine whether a franchisee is an employee or an independent contractor. The Franchise Rule, codified as 16 C.F.R. §§ 436–437, requires franchisors to provide certain material disclosures to all potential franchisees. In its brief, the agency explained that it enacted this Rule in 1978 in response to widespread deception in the sale of franchises, and that it should preempt state laws only if they offer less protection to prospective franchisees.

…
Continue Reading FTC Updates (December 6-10, 2021)