When a consumer safety complaint arises, having the right procedures in place can make all the difference in minimizing legal and regulatory exposure. This cross-functional checklist is designed to help legal, compliance, engineering, manufacturing, customer service, and marketing teams stay aligned, act decisively, and respond with confidence when a potential product safety issue emerges.
Continue Reading Is Your Company Prepared? A Checklist for Responding to Consumer Safety Complaints
A new bill introduced in the California legislature proposes to overhaul the state’s product recall liability framework—and depending on where you sit in the supply chain, the consequences could be far-reaching. Assembly Bill 2462 would amend the state’s Product Recall Safety and Protection Act to redefine who qualifies as a “manufacturer,” broaden the scope of cost-free recall obligations, and dramatically increase penalties for violations. Introduced by Assembly Member Pellerin on February 20, 2026, the bill’s provisions would apply across the consumer product supply chain, touching manufacturers, importers, distributors, wholesalers, retailers, and, most notably, brand licensors.
Continue Reading The Hidden Recall Risk in Your Licensing Agreement: What California’s Assembly Bill 2462 Could Mean for Your Business
The Modernization of Cosmetics Regulation Act of 2022 (MoCRA) marked the most significant expansion of FDA’s authority over cosmetics in 80 years — and the agency is putting that authority to work. From the launch of a new adverse event reporting tool to forthcoming rules on fragrance allergens and good manufacturing practices (GMP), FDA is
Register now to join Crowell & Moring for “Between the Lines: What CPSC Enforcement Data Reveals for 2026 and Beyond” to explore the latest regulatory enforcement trends and gain a forward-looking perspective on what 2026 and beyond may bring. The webinar will take place on Thursday, May 7, 2026 from 2:00 – 3:00 p.m. ET.
Continue Reading Register Now! Between the Lines: What CPSC Enforcement Data Reveals for 2026 and Beyond
The White House’s National AI Policy Framework sets out seven priorities for Congress to codify into federal law, including the preemption of state AI regulations in favor of a unified national standard; age-assurance requirements and stronger parental controls to protect children; deference to the courts on intellectual property questions arising from AI training on copyrighted
Day 4 marked the close of the ICPHSO 2026 Annual Meeting & Training Symposium in Orlando, Florida following a jam-packed week of education, exploration, and meaningful dialogue about the future of product safety and regulatory compliance in the U.S. and beyond. The day began with the traditional passing of the gavel to welcome incoming ICPHSO president Dani Cugini while acknowledging and celebrating the accomplishments of outgoing President Chris Harvey.
Then, in a first ever for ICPHSO, participants were thrust into the Courtroom for a mock-trial experience, giving many product safety professionals their first inside look at the complexities and challenges of litigating safety and products liability issues. Crowell’s “court reporter,” Sean Ward, was on the scene with a riveting recap of all the action. As court was called to recess, Day 4’s short program concluded with a series of plenary sessions highlighting the consumer perspective and the need for inclusive and proactive safety solutions that recognize the dynamic challenges faced by vulnerable populations and ensure accessibility to safety information for all.
Below is a closer look at select sessions from the final day of ICPHSO 2026.
Continue Reading Day 4 of the ICPHSO Symposium: Courtroom Drama & Consumer Voices
Day three of the ICPHSO Annual Meeting & Training Symposium in Orlando, Florida brought another packed slate of sessions, and the Crowell team was present throughout to capture the day’s key insights and conversations. Across panels spanning right-to-repair, online marketplace regulation, recall collaboration, and international risk assessment, a single urgent question surfaces: as products, supply chains, and consumer behaviors grow more complex, how do regulators, manufacturers, retailers, and platforms share — and sometimes contest — the responsibility for keeping consumers safe? Day three made clear that the answer increasingly demands cooperation, not just compliance.
Below is a closer look at select sessions from the day and the key takeaways that resonated with attendees.
Continue Reading Day Three of the ICPHSO Symposium: Redefining Responsibility — Who Protects the Consumer in a Changing Marketplace?
From Toxic Substances Control Act (TSCA) reporting on PFAS to increasing U.S. state-level requirements around chemicals in products, manufacturers, retailers, and suppliers are required to understand the makeup of the products they sell, down to a molecular level. From their position downstream of complex supply chains, retailers must implement and manage the data gathering and supply chain verification necessary to meet these reporting obligations.
As our panelists at the ICPHSO Annual Meeting and Training Symposium made clear, the world of chemical reporting is growing more complex every year, posing new challenges — and opportunities — for everyone from manufacturers and retailers to regulators and consumers.
The panel was moderated by Luisa Lobo of the Retail Industry Leaders Association with speakers Amy Symonds of Crowell & Moring, Travis Sjostrom of Best Buy, and Krystal Spickler of UL Solutions.
Here are the four key areas discussed.
Continue Reading The Ever-Expanding Chemical Reporting Universe at ICPHSO: A Look at Reporting Requirements and Approaches
Innovation is a word that carries real weight in product safety. Is there an emerging “duty to innovate” — a duty to proactively adopt feasible, safer technologies — or is innovation simply a good practice that may also reduce risk? That is exactly what a panel of industry and legal professionals tackled at this year’s ICPHSO Annual Meeting & Training Symposium, with the goal of surfacing a practical toolkit for product safety professionals on when to push innovation, how to document feasibility and tradeoffs, and how to navigate regulatory momentum without stalling products that should go to market.
The panel brought together four voices with rare depth across law, engineering, and corporate governance: Kyran Hoff of GE Appliances, Meghan McMeel of Crowell & Moring, John McNulty of Google LLC, and moderator George Wray of Borden Ladner Gervais LLP.
Here are the four key themes that shaped the conversation.
Continue Reading Is There a Duty to Innovate? Key Takeaways From ICPHSO’s Most Timely Panel
This past week, Senators Amy Klobuchar, Maria Cantwell and Edward Markey penned a letter to the Consumer Product Safety Commission (CPSC) with “concerns regarding the integration of artificial intelligence (AI) technologies into children’s toys.” The letter requests the CPSC respond by January 31, 2026 explaining how it will ensure children are protected from certain harms posed by AI.
Continue Reading Playtime with AI? Senators Urge CPSC to Act