To kick off the last full month of the current presidential administration, the Federal Trade Commission’s activity included numerous consumer protection updates. Privacy and cybersecurity and online retailers (especially home security systems) were a focus, including announced court orders and consumer payments for shipping practices, improper use of artificial intelligence, collecting and selling consumer location data, and obtaining financing for unqualified customers. On the competition side, the FTC issued its 2024 Report on Ethanol Market Concentration and proposed a consent order for a no-hire agreement. All this and more after the jump.Continue Reading FTC Updates (December 2-6, 2024)

The FTC’s activity in the leadup to Thanksgiving and Black Friday involved, appropriately enough, numerous consumer protection updates. The agency called funeral homes, investigated smart device manufacturers’ websites, and expanded a telemarketing rule to target tech support scammers. The Commission also announced an online workshop about predatory pricing, and reached a settlement related to an AI-powered security screening system. More information on these stories after the jump.Continue Reading FTC Updates (November 18-29, 2024)

The end of October brought refunds for tens of thousands of consumers harmed by deceptive credit offers and auto sales practices as well as the temporary shutdown of operations allegedly scamming millions of dollars from consumers enticed to sell goods online. All this and more after the jump.Continue Reading FTC Updates (October 28 – November 1, 2024)

The FTC updates include highlights from the FTC’s final amendment to its “click-to-cancel” rule and its proposed order against a company that allegedly violated the Franchise Rule. All this and more after the jump.Continue Reading FTC Updates (October 14 – October 18, 2024)

The FTC focused its week on consumer protection.  The Commission announced a tentative agenda for its upcoming open meeting, sent warning letters to adoption intermediaries for purportedly misleading consumers, and issued refunds to consumers deceived by 1Health.io about its privacy and security practices.  More on these stories after the jump.Continue Reading FTC Updates (September 9 – 13, 2024)

The FTC’s activity this week centers around data analysis. The agency released reports analyzing Bitcoin ATM scam data, followed by a report compiling issues with income disclosure statements from multi-level marketing (“MLM”) businesses. The Commission also sent a report to the Consumer Financial Protection Bureau on its activity related to fighting debt collection-related fraud against consumers. More information on these stories after the jump.Continue Reading FTC Updates (September 2-6, 2024)

Call it the summer of junk fees and drip pricing. In July, California’s new drip pricing law went into effect and in August the federal government announced further proposed rules into junk fees and subscription services. Regulators say these proposed price transparency laws and regulations are consumer protection tools that will save consumers money, help them avoid hidden fees and enable them to cancel recurring charges and subscriptions.

Here is what you need to know now:

Continue Reading Turning up the Heat on Junk Fees and Drip Pricing: Federal and State Regulations Require Increased Transparency into Pricing and Contract Cancellation

As we’ve previously reported, FTC practitioners and businesses alike have been anxiously awaiting details about the rule that will prohibit purportedly deceptive practices in connection with reviews and testimonials. Our readers likely recall the FTC’s advance notice of proposed rulemaking from November 2022, the notice of proposed rulemaking from June 2023, and the informal hearing on the proposed rule which occurred in February 2024. The wait is finally over: just yesterday, August 14, 2024, the agency announced the “Rule on the Use of Consumer Reviews and Testimonials” (the “Rule”). The final Rule, which the Commissioners unanimously approved, is a formal step to address alleged ongoing non-compliance with Section 5 of the FTC Act and the agency’s Guides Concerning the Use of Endorsements and Testimonials in Advertising (the “Endorsement Guides”), particularly in the consumer review space.Continue Reading Final Rule Announced: The FTC Strengthens Its Enforcement Capacity Against “Deceptive” Reviews and Testimonials